Katherine provides an important link with the practice and is your initial contact point for general enquiries. The receptionist can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GP and the nurses. They also perform other important tasks such as dealing with patient records, typing of referrals and general administrative work.
Emily is now an established member of our staff. She will work on the alternate days that Katherine is not in. Emily when fully trained will provide the same administration tasks as Katherine.